Orders are typically processed within 1–2 business days. Delivery times vary based on location but generally range between 3–7 business days after processing.

At this time, we only ship within the United States, including Alaska and Hawaii. We do not offer international shipping at checkout but this can be requested on a case by case by submitting a contact form.

We partner with trusted carriers such as USPS, UPS, and FedEx. The carrier will be selected based on the most efficient delivery method for your location.

Yes, expedited shipping options may be available at checkout for an additional fee. Delivery estimates will be provided based on your location and selected service.

hipping rates are calculated at checkout based on your shipping address and selected delivery method. We occasionally offer free shipping promotions, which will be clearly noted if available.

Once your order has shipped, you will receive a confirmation email with a tracking number and link to monitor delivery status.

If your order hasn’t arrived within the expected timeframe, please check your tracking information first. If you're still having issues, contact us at info@koslitafederal.com or call 845-418-0566 and we’ll be happy to assist.

Yes, we ship to PO Boxes and APO/FPO addresses via USPS. Please allow additional time for delivery to military addresses.

Yes, we accept returns within 30 days of delivery for most unused and unopened items in their original packaging. Please note that some wellness or medical-grade products may be non-returnable for safety reasons. To start a return, email us at info@koslitafederal.com with your order number. Return shipping costs are the responsibility of the customer unless the item arrived damaged or in error.